Terms of service

Terms & Conditions

Effective Date: 30 September 2025

Welcome to CIVOR. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with and be bound by these terms. Please read them carefully before using our website.

1. General Information

  • CIVOR is a luxury clothing brand offering premium apparel and accessories.
  • All references to “we,” “us,” and “our” refer to CIVOR.
  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products & Availability

  • We strive to display product colors, textures, and details as accurately as possible; however, variations may occur due to screen resolutions.
  • Availability of products is subject to change without notice. We reserve the right to discontinue or limit quantities at any time.

3. Pricing & Payments

  • All prices are listed in Rupees.
  • We reserve the right to change pricing without prior notice.
  • Accepted payment methods include [Credit/Debit Cards, UPI, PayPal, Shopify Payments, etc.].
  • By providing payment details, you confirm you have the legal right to use the selected payment method.

4. Orders & Acceptance

  • An order confirmation does not guarantee acceptance of your order.
  • We reserve the right to refuse or cancel an order due to suspected fraud, stock unavailability, or incorrect pricing.
  • In such cases, you will be notified, and any payments will be refunded.

5. Shipping & Delivery

  • Delivery times vary based on product and destination. Orders typically arrive within 5-10 business days.
  • CIVOR is not responsible for delays caused by customs, couriers, or unforeseen circumstances.
  • Once shipped, risk of loss transfers to the customer.

6. Returns & Exchanges

  • We accept returns within [3 days, e.g., 1-3 days] of delivery, provided items are unworn, unused, and in original packaging.
  • Certain items (limited edition, final sale, or customized products) may not be eligible for return.
  • Refunds are issued to the original payment method after inspection.
  • Customers are responsible for return shipping costs unless the product is defective.

7. Intellectual Property

  • All designs, logos, branding, and content on our website are the property of CIVOR and protected under copyright and trademark laws.
  • You may not reproduce, distribute, or exploit our intellectual property without written consent.

8. Limitation of Liability

  • CIVOR is not liable for damages arising from the use of our products beyond their intended purpose.
  • We are not responsible for indirect, incidental, or consequential damages.

9. Privacy Policy

  • Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and safeguard your personal information.

10. Governing Law

  • These Terms & Conditions shall be governed by and construed under the laws of India/ Tamil Nadu.
  • Any disputes shall be resolved exclusively in the courts of City Civil Court.

11. Changes to Terms & Conditions

  • CIVOR reserves the right to update or modify these Terms & Conditions at any time without prior notice.
  • Continued use of our website constitutes acceptance of any changes.

12. Contact Us

For questions regarding these Terms & Conditions, please contact us at:

contact.civor@gmail.com